Caroline O’Neill, FPQP®

Client Services Associate

Campbell, CA

Department: Client Service

Experience: Wealth management since 2011

Education: Financial Paraplanner Qualified Professional (FPQP®) designation from the College of Financial Planning; Attended Switzerland Business/Administrative College and studied three languages (French, German, and Italian); Accomplished first year of veterinary medicine at the University of Bern, Switzerland; Majored in Modern Languages at Gymnase Cantonal de la Cite in Lausanne, Switzerland.

Caroline supports financial advisors in delivering quality service to clients in various ways out of our Campbell, California office. She joined the team in March 2025 when Wade Financial Advisory partnered with Modern Wealth.

Caroline assists with opening new accounts and processing documentation, acts as a main point of contact for non-advisory inquires, and maintains communications with clients about account updates and services. She also processes client transactions, coordinates with custodians to resolve issues, monitors that all meeting follow-ups are handled in a timely manner, and follows regulatory standards for all client interactions and documentation.

Caroline spent more than three and a half years as a client service associate at WFA. Prior to her time at WFA, she worked with advisors to provide financial planning services, deliver quarterly investment management reports by analyzing portfolios, and share trade recommendations. She also recorded financial ads for a local station and organized seminars for financial and legal professionals.

As a previous business owner of two businesses, Caroline developed business plans, designed, conceived, and implemented all necessary components, recruited and trained employees, analyzed the market, and attained sales goals. She performed daily financial analysis and payroll, rapidly built a very loyal clientele, and established strong relationships within the community.

Caroline truly feels fortunate to have had the opportunity to dedicate time to raising her three wonderful children, Nolan, Alexander, and Logan, during their formative years. That allowed Caroline to nurture their growth and development while gaining valuable life perspectives.

Caroline grew up near Geneva, Switzerland and speaks four languages. Her native language is French. She currently resides in Sandpoint, Idaho with her husband, Sean. Caroline enjoys spending time with her family and friends, traveling, and most outdoor activities, including, skiing, horseback riding, boating, and hiking. She also supports a local non-profit animal shelter organization that’s dedicated to the welfare of animals.

Caroline owes much of my success to the unwavering support and guidance of her parents. They have always been her pillar of strength, instilling in her the values of integrity, respect for others, humility, guidance, and unconditional love. She aspires to provide the same support and values to her own children.

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